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Frequently Asked Questions

Got questions? We've got answers. Find everything you need to know about Property Governors.

Property Governors is a complete property management solution designed for landlords, property managers, tenants, and maintenance teams. It helps you track income, expenses, leases, and maintenance all in one platform.

No. It is software for managing properties you already operate (rent, leases, receipts, viewings, repairs, and finances), not a marketplace for finding tenants or buyers.

Property Governors is designed for property managers, landlords, tenants, and maintenance staff. Property managers sign up and invite the other roles into focused workspaces.

No. You control what each person can view or change. Payment provider accounts and sensitive financial setup stay with the people you authorise. On Operations and above, bring-your-own Paystack, Monnify, or KongaPay keeps the provider relationship with you.

Online payments settle through connected providers such as Paystack, Monnify, and KongaPay. Managers can also record offline rent with a distribution preview across periods. A transfer screenshot in chat is not treated as confirmation on its own.

Property Governors offers comprehensive features including income and expense tracking, smart notifications, analytics and reports, online payments (bring your own provider with supported options like Paystack, Monnify, and KongaPay), inspection appointment scheduling, maintenance management, lease management, mobile-first design, bank-level security, and multi-property management capabilities.

Yes, Property Governors supports multi-property management. You can manage multiple properties and portfolios from a single dashboard, making it perfect for property investors and management companies.

Absolutely. Property Governors uses bank-level security to protect your data and financial information. Your privacy and security are our top priorities.

Yes. With online payments (bring your own provider), you connect your payment account and tenants can pay rent or service charges online. Supported providers include Paystack, Monnify, and KongaPay. Payments can be reconciled automatically with receipts and history in one place.

Plans are simple flat monthly fees. Small Business is ₦10,000 per month (same features as Operations, up to 10 properties). Standard plans are ₦25,000 per month for Records, ₦40,000 for Operations, and ₦50,000 for Governance, all with unlimited properties. Enterprise self-hosted deployments are available with custom pricing.

Small Business is an entry plan for lean portfolios. It includes the same features as Operations but is limited to 10 properties. It is priced at ₦10,000 per month and is separate from the three standard plans (Records, Operations, and Governance).

On standard plans (Records, Operations, Governance), you pay one flat monthly fee for the plan tier and can add unlimited properties. On the Small Business plan, you may manage up to 10 distinct properties in your account. A property is each building or asset you track as its own entry in Property Governors.

Your subscription covers the Property Governors platform. SMS and other notification bundles are not included in the flat monthly fee. They are optional add-ons that you purchase separately when you need additional message volume or channels.

No setup fees. You can start using Property Governors right away and pay the flat monthly subscription for the plan you choose.

Yes, you can cancel your subscription at any time. There are no long-term contracts or cancellation fees.

You are billed monthly at a flat rate for your chosen plan. Standard plans (Records, Operations, Governance) charge the same monthly fee for unlimited properties. Small Business stays at ₦10,000 per month with a maximum of 10 properties. Notification bundles, if you use them, are billed separately from your plan.

Getting started is easy. Property managers sign up for an account, add properties, and invite landlords, tenants, and maintenance staff when needed. Setup takes a few minutes.

Getting started guide

Managers connect a payment provider under Payment Accounts and enable it on the property. Tenants open their tenancy, click Pay Now, choose rent and/or charges, and complete checkout (Paystack, Monnify, or KongaPay).

More in the user guides FAQ

Use Record Rent Payment from Quick Add or a tenancy page. Enter the amount received (full or partial), then review the Preview of how it will be applied across rent periods before saving.

Payments guide

Drafts are not fully live for owners or tenants. Publish when you are ready for owners to see a property or for a tenant to get access.

More in the user guides FAQ

Role-based tutorials and a detailed how-to FAQ live in User guides. Start with Getting started, then open your role (Manager, Owner, Tenant, or Worker). Pricing and product FAQs stay on this page.

Open user guides